300-070 CIPTV1
The CCNP COLLAB focuses primarily on Cisco Unified Communications Manager. Candidates will need to show they can configure Cisco Unified Communications Manager, implement gateways and Cisco Unified Border Element, and build dial plans to place on-net and off-net voice and video calls using traditional numbered dial plans and Uniform Resource Identifiers (URIs). Candidates will also implement media resources, including voice and video conferences, and be able to describe how quality of service ensures that the network provides the required quality to voice and video calls. The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.
1.1 Describe the components of a dial plan
1.2 Describe path selection (inbound, outbound, on-net and off-net)
1.3 Describe the concept of digit manipulation (regular expressions, translations and transformations)
1.4 Describe CUCM calling privileges, rules, and class of services (such as CSS and partitions)
1.5 Describe VCS calling privileges, rules, class of services (transforms, search rules, and zones)
1.6 Create and document a dial plan
1.7 Modify, analyze, and document a dial plan
1.8 Identify the different types of dial plans (E.164, H323, URI, and DNS, etc) and when to use them
1.9 Describe the interworking between the different types of dial plans
1.10 Test and verify the dial plan
1.11 Configure SIP route patterns
2.1 Identify and analyze voice/video call flows
2.2 Choose the appropriate codec for a given scenario (G.711, H.264, etc.)
3.1 Configure digital voice ports
3.2 Configure dial-peers
3.3 Configure digit manipulation
3.4 Configure calling privileges
3.5 Verify dial-plan implementation
3.6 Identify possible functions of the CUBE
3.7 Configure the CUBE relevant to video
4.1 Select the optimal device (single screen MCUs, IOS gateways, TelePresence server)
4.2 Configure the conferencing devices (single screen MCUs, IOS gateways, TelePresence server)
4.3 Configure Cisco TelePresence Conductor
4.4 Describe global conference settings
4.5 Configure MSE 8000 chassis, supervisor blade and media blade
5.1 Describe the DiffServ QoS mode
5.2 Describe marking based on CoS, DSCP, and IP precedence
5.3 Distinguish where to configure Layer 2 to Layer 3 QoS mapping
5.4 Describe policing and shaping
5.5 Justify the requirement for QoS when implementing video
6.1 Configure a Cisco Unified Communications Manager group
6.2 Configure Cisco Unified Communications Manager profiles and device pools
6.3 Configure Cisco Unified Communications Manager templates
6.4 Describe and configure a route plan for Cisco Unified Communications Manager to support off-net calling
6.5 Describe Cisco Unified Communications Manager digit analysis
6.6 Configure route patterns (including SIP route patterns)
6.7 Configure route lists and route groups
6.8 Configure digit manipulation
7.1 Describe and configure the Cisco Unified Communications Manager to support features and applications (such as conference bridges, music on hold, RSVP, transcoders, etc.)
7.2 Configure IP phone services
7.3 Describe and configure Cisco Unified Communications Manager media resources
300-075 CIPTV2
CCNP COLLAB tests candidates seeking CCNP Collaboration on their ability for implementing a Cisco Unified Collaboration solution in a multisite environment. It covers Uniform Resource Identifier (URI) dialing, globalized call routing, Intercluster Lookup Service and Global Dial Plan Replication, Cisco Service Advertisement Framework and Call Control Discovery, tail-end hop-off, Cisco Unified Survivable Remote Site Telephony, Enhanced Location Call Admission Control (CAC) and Automated Alternate Routing (AAR), and mobility features such as Device Mobility, Cisco Extension Mobility, and Cisco Unified Mobility. The exam also describes the role of Cisco Video Communication Server (VCS) Control and the Cisco Expressway Series and how they interact with Cisco Unified Communications Manager. The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.
1.1 Configure registration of devices
1.2 Explore the fundamentals of subzones
1.3 Describe zone plans for VCS
1.4 Describe and configure traversal zones
1.5 Describe the benefits and configuration of transforms and create call policies
1.6 Explore VCS searches for endpoints
1.7 Integrating LDAP
1.8 Explain DNS and SRV records and document requirements for SRV records
1.9 Describe how clustering and replication works and configure a cluster
1.10 Configure interworking with VCS
1.11 Configure H.323 (including gatekeeper) and SIP
1.12 Configure trunking
2.1 Identify and configure the requirements when deploying a collaboration edge
2.2 Establish a relationship between C/Expressway E and CUCM
2.3 Document and produce requirements for firewall and NAT configuration
2.4 Describe and implement privacy and security controls for external devices and calls
2.5 Describe elements in a traversal call (H.460 and Assent)
3.1 Configure DSCP
3.2 Configuring clusterwide parameters system QoS
4.1 Describe device fail over
4.2 Configure call survivability
4.3 Configure Cisco Unified Survivable Remote Site Telephony operation
4.4 Verify redundancy operations
5.1 Describe the issues with multi-site dial plans
5.2 Describe the differences between the various gateways and trunk types supported by
Cisco Unified Communication Manager
5.3 Implement trunks to VCS
5.4 Describe globalized call routing based on URI dial plans and ILS
5.5 Implement a numbering plan for multi-site topologies
6.1 Configure Service Advertisement Framework Forwarder
6.2 Configure Service Advertisement Framework Client Control
6.3 Configure Service Advertisement Framework Call Control Discovery
6.4 Configure URI calling
6.5 Configure ILS network
6.6 Configure Global Dial Plan Replication
7.1 Configure extension mobility, and device mobility
7.2 Configure unified mobility (including video)
8.1 Configure regions
8.2 Implement transcoders and MTPs
8.3 Configure locations CAC and Enhanced CAC
8.4 Correlate events based on traces, logs, debugs and output of monitoring tools
8.5 Parse and interpret traces, logs, debugs and output of monitoring tools
300-080 CTCOLLAB
CCNP COLLAB tests candidates assessment that assesses learner's knowledge and skills that are required to troubleshoot a Cisco Unified Collaboration solution. The assessment covers troubleshooting methodology, triage, resources, and tools. The exam also covers Cisco Unified Communications Manager, Cisco Video Communication Server (VCS) Control, the Cisco Expressway Series, Cisco TelePresence Management Suite, and media resources, including voice and video conferences. The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.
1.1 Troubleshoot issues with endpoint registration
1.2 Troubleshoot issues with gateway
1.3 Troubleshoot CUCM and VCS registration
1.4 Troubleshoot database replication issues in Cisco Unified Communications Manager, VCS and Expressway
2.1 Troubleshoot intersite call setup issues
2.2 Troubleshoot intrasite call setup issues
2.3 Troubleshoot multipoint calls
2.4 Troubleshoot offnet call setup issues
2.5 Troubleshoot the dial plan
2.6 Troubleshoot one way audio and video
2.7 Troubleshoot and analyze call set up
3.1 Troubleshoot Service Advertisement Framework Forwarder issues
3.2 Troubleshoot Service Advertisement Framework Client Control issues
3.3 Troubleshoot Service Advertisement Framework Call Control Discovery issues
3.4 Troubleshoot URI dialing/ILS
3.5 Troubleshoot H.323 and SIP traces/logs/debug
4.1 Troubleshoot Cisco Extension Mobility issues
4.2 Troubleshoot Cisco Unified Communications Manager Device Mobility issues
4.3 Troubleshoot Cisco Unified Mobility issues
5.1 Troubleshoot conference bridges (IOS router, MCU, TelePresence server)
5.2 Troubleshoot transcoders
5.3 Troubleshoot MTP
5.4 Troubleshoot conferencing issues (meeting room/ad hoc conference rooms, maximum participants, and common conference wide settings)
6.1 Troubleshoot dropped calls
6.2 Troubleshoot audio quality issues
6.3 Identify general network issues related to video
6.4 Troubleshoot video signal quality issues
7.1 Use TMS to troubleshoot systems managed by TMS
7.2 Troubleshoot an endpoint (logs, traces, and audio/video)
7.3 Troubleshoot bandwidth mis-match between endpoints and infrastructure
300-085 CAPPS
CCNP COLLAB that tests candidates on the integration options of Cisco Unified IM and Presence, Cisco Unity Express, Cisco Unity Connection, Cisco Prime Collaboration, and Cisco TelePresence Management Suite in a Cisco Unified Collaboration solution. It covers voice messaging deployment scenarios, Cisco Unified IM and Presence features, and the implementation of Cisco Jabber. The exam also covers Cisco Prime Collaboration features and the role of Cisco TelePresence Management Suite in a Cisco Unified Collaboration solution. The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.
1.1 Describe the Operation of TMS management and functions (conference control center, reporting, etc.)
1.2 Use TMS to setup and establish calls
2.1 Understand system components for provisioning
2.2 Configure the VCS and TMS to enable provisioning
3.1 Configure Cisco Jabber on UCM/Presence
3.2 Configure UDS for Cisco Jabber
3.3 Configure VCS Control and TMS for Cisco Jabber Video for TelePresence and other Cisco Jabber clients for collaboration edge deployments
3.4 Explain how Presence works and its role with VCS or Expressway
3.5 Configure BFCP (desktop sharing)
4.1 Integrate Cisco Unity Connection and Cisco Unified Communications Manager
4.2 Configure Cisco Unity Connection system settings
4.3 Describe call management options
4.4 Configure call routing options
4.5 Configure Cisco Unity Connection partitions and search spaces
4.6 Configure account policies, subscriber classes of service, and subscriber templates
4.7 Import user accounts into Cisco Unity Connection
4.8 Configure Cisco Unity Connection video features
4.9 Troubleshoot Cisco Unity Connection
5.1 Integrate Cisco Unity Express and Cisco Unified Communications Manager Express
5.2 Configure Cisco Unity Express system settings
5.3 Configure call routing options
5.4 Configure auto attendant
5.5 Configure account policies, subscriber classes of service, and subscriber templates
5.6 Import user accounts into Cisco Unity Express from Cisco Unified Communications Manager Express
5.7 Troubleshoot Cisco Unity Express
6.1 Describe the function and operation of Cisco Unified IM and Presence
6.2 Describe Cisco Unified IM and Presence solution components
6.3 Describe the Cisco Unified IM and Presence solution communication flows
6.4 Configure Cisco Unified Communications Manager for integration with Cisco Unified IM and Presence
6.5 Troubleshoot Cisco Unified IM and Presence
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3/31/2017 -
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3/22/2017 -
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3/20/2017 -
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3/17/2017 -
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3/16/2017